Case Studies
The case studies below offer real world examples of how communities across the BFZ network have meaningfully engaged people with lived experience and expertise (PLEE) across a range of contexts, in line with the Quality Data framework. They may be helpful when considering how to incorporate PLEE in your local homeless response system.
OHY Youth Engagement Case Study
This case study explores how Washington State’s Office of Homeless Youth (OHY) meaningfully engages young people with lived experience by embedding youth leadership across decision-making, program design, and system governance. Through innovative co-creation with youth, robust public-private partnerships, and strategic service expansions, the state achieved a 40% reduction in unaccompanied youth and young adult homelessness. This case study is particularly relevant for state governments, policymakers, and communities seeking to institutionalize youth voice, strengthen cross-sector collaborations, and replicate dedicated statewide models to prevent and end youth homelessness.
Youth Engagement Bright Spot – Y4Y Assessment Tool Case Study
This case study explores how Washington State’s Youth-4-Youth (Y4Y) Board transformed the Coordinated Entry process for young people by developing a custom, youth-centered assessment tool. Through youth-led focus groups, the integration of trauma-informed and inclusive language, and the removal of harmful assumptions found in traditional tools, the state created an assessment that better captures the realities of youth experiencing homelessness while minimizing harm. This case study is particularly relevant for Continuums of Care, service providers, and communities seeking to center lived experience in system design and create more equitable, compassionate coordinated entry processes for youth and young adults.
