Communications Hub
About Built for Zero
Talking about progress
A quick-start guide for talking about the work The big idea When communities act with speed, coordination, and accountability, homelessness can be measurably reduced. Communities across the country are proving …
Talking about Shifts
Run Charts Definition: A run chart is an essential measurement tool from the field of Improvement Science, used to track a phenomenon like homelessness across a whole community over time. …
Talking about Built for Zero
Built for Zero is a national network of more than 170 communities across the United States working to measurably and meaningfully reduce homelessness — and proving that real, sustained progress …
Talking about By-name data
What is by-name data? By-name data is a comprehensive database of every person in a community experiencing homelessness, updated in real time. Using information collected and shared with their consent, …
Talking about functional zero
What is functional zero? How is functional zero calculated for specific populations? MEDIA KIT You can access our Built for Zero media kit at this link.
Guidance for journalists on how to cover the Point-in-Time count
The annual Point-in-Time count of homelessness is an event that invites coverage from local outlets. It is an opportunity to report on the state of homelessness in a community and …
Developing a communications team and strategy
Developing a communications strategy
Building a communications team
Template job descriptions Communications Lead Contractor scope of work examples Video/Photography Contractor
Digital media resources
Communicating key milestones
Announcing the achievement of quality by-name data
Key Resources A Built for Zero community only achieves the milestone of reaching quality by-name data when the Built for Zero Data Team validates that the community has officially reached …
Achieving functional zero
Key Resources Templates Media kit You can access our Built for Zero media kit at this link. Case Studies/Examples
Reactive/crisis responsive communications
2025 NOFO Communications Toolkit
This hub provides Built for Zero communities with clear, credible tools to communicate local impacts, support continuity in CoC renewals, and prepare for the next NOFO cycle. Update (Feb. 4, …
2024 AHAR Communications Toolkit
This resource aims to provide leaders of Built for Zero with guiding questions to develop a communications strategy on how to respond to the 2024 Annual Homelessness Assessment Report release …
Johnson v. Grants Pass Communications Toolkit
Resources for communicating about the Johnson v. Grants Pass Supreme Court case.
Requesting support from Community Solutions
Who to contact / how to get in touch
Please email comms@community.solutions for any questions or feedback on communications-related matters.
