Case Studies
The case studies below offer real world examples of how communities across the BFZ network have managed their by-name data across a range of contexts, in line with the Quality Data framework. They may be helpful when considering what processes could support real-time accurate data in your own community.
Missoula, MT Case Study
This case study explores how Missoula strengthened its by-name data quality by developing a by-name data operations manual, expanding data monitoring through custom WellSky reports, and testing workflow changes to streamline provider data clean-up. Through ongoing collaboration between the CoC, HMIS lead agency, and provider partners, the community built greater accountability and significantly improved data accuracy over time. This case study is particularly relevant for communities seeking practical strategies to formalize data policies, expand monitoring beyond coordinated entry, and reduce the burden of data clean-up on providers.
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We want to hear from you! Let us know if you have specific feedback, comments, or questions about the material on this page.
