Case Studies
The case studies below offer real world examples of how communities across the BFZ network have ensured people who have not fully engaged in services were represented in the by-name dataset across a range of contexts, in line with the Quality Data framework. They may be helpful when considering what processes could support comprehensive data in your own community.
St. Louis City, MO Case Study
This case study explores how St. Louis City ensured individuals who have not signed an HMIS Release of Information are still counted in its by-name dataset by creating de-identified profiles, clarifying HMIS ROI requirements, and building custom data reports. Through strong partnership between the CoC, HMIS lead agency, and Street Outreach teams, the community strengthened both data quality and its ability to ensure everyone is included in the dataset. This case study is particularly relevant for communities seeking to develop clear protocols and provider buy-in for tracking individuals experiencing literal homelessness who have not consented to services or assessment.
