WellSky Community Services Built for Zero Report

July 18, 2023

The WellSky Community Services Built for Zero (BFZ) V4.11 suite of reports includes four reports:

  1. Case Conferencing Report 
  2. Inflow Report
  3. Outflow Report
  4. Housed Clients Exiting Report

Used together these reports aim to provide communities with sufficient person-level and aggregate data to understand each person’s journey through your homeless response system. This information can be used for multiple purposes, including to aid case conferencing, create a by-name list, better understand inflow outflow, or flag potential data quality issues. These reports are compatible with Community Services and utilize HUD standard data elements. 

The author of these reports is Elizabeth Lockley and they were created in conjunction with the BFZ Data Coaching Team. If you have any questions, please contact the BFZ Data Support Team at bfzdatasupport@community.solutions. If you are a BFZ participating community, you can also contact your Data Coach about questions related to the V4.11 BFZ Report Suite.

Below you can view the BFZ report training schedule and register for upcoming calls, find tools and resources to help learn and use the  BFZ Report, which will be updated as new materials are introduced, and access recordings and slides from past calls. 

Register for Upcoming WellSky Community Services BFZ Report Trainings


July 19, 2023
Session 1 Training: BFZ v4.11 Report Suite

Download Slides | View Slides on Google Drive | Recording

This training session covers the basics of this report, including an overview of the report manual, how to run the report, a review of the four reports, how to use the reports to calculate BFZ metrics, how to validate the report, and how to use the reports to assess BNL data quality.

August 16, 2023
Session 2 Training

Download Slides | View Slides on Google Drive | Recording

This training session covered the basics of this report including an overview of the report manual, how to run the report, a review of the four reports, how to use the reports to calculate BFZ metrics, how to validate the report, and how to use the reports to assess BNL data quality.
NOTE: This recording starts on Slide #13 – Report Set Up. Please see the Session #1 Recording for the first few slides.

August 22, 2023
BNL Data Quality Workshop

Download Slides | View Slides on Google Drive | Recording
BFZ Data Quality Monitoring Tracking Workbook (Excel) | BFZ Data Quality Monitoring Tracking Workbook (Google Drive)

Learn how to use your reports to improve your BNL data quality! Use this BFZ Data Quality Monitoring Tracking Workbook tool to develop and track your monitoring plan and to track progress in improving data errors.


Wellsky – Community Services BFZ v.4.11 Report Manual

This manual provides detail on the reports included in the Built for Zero (BFZ) v4.11 suite, including how they are set up, how to use them, and the specific logic built into each report. This manual is a living document and will be updated as we learn more about how the report suite is being used. All updates are listed in the Latest Updates section on page 2. The manual is best used as a reference guide as you learn about the report and how to use it!

How-to Guide: Reporting BFZ Metrics using the Report Suite

This document provides instructions and examples for using Google Sheets and Excel to build simple pivot tables to support BFZ reporting.

Using Power Pivot to Report BFZ Metrics from Excel

This document provides detailed instructions for using PowerPivot in Excel to build pivot tables to support BFZ reporting.

Scheduling BO Reports

This video provides instructions on how to schedule and send reports in Business Objects.

BFZ Data Quality Monitoring Tracking Workbook

BFZ Data Quality Monitoring Tracking Workbook (Excel) | BFZ Data Quality Monitoring Tracking Workbook (Google Drive)

Use this tool to develop and track your monitoring plan and to track progress in improving data errors.

Additional resources will be added based on community feedback and needs.


This training is dynamic and will be rolled out in waves. Any feedback regarding your experience with training, communication, and resources provided is greatly appreciated so we can continue to improve these modules. 

BFZ WellSky Community Service Training Survey

BFZ WellSky Community Service Report Suite Feedback Form