Housing Retention

Implement Critical Time Intervention model in PSH, HUD-VASH, SSVF, and other housing programs to increase retention rates.

• Resources:
  • Critical Time Intervention

Implement an eviction-prevention program for those who have been housed through the Coordinated Entry System.

• Resources:
  • Eviction Prevention Guide for Case Managers – from our partners in Canada
    Strategies for Eviction Prevention
    Chicago, IL

Create release of information (ROI) form in order to secure client consent to allow property managers to contact a case manager if a problem arises; this practice will inspire landlord confidence.

• Resources:
  • Release of Information (ROI) for Landlords, Tenants, and Case Management Communication

Host separate case-conference meetings for individuals (veterans, chronic, youth, families, or all-singles) already in housing to assess their housing stability and coordinate support and interventions as needed.

• Resources:
  • Gulfport/Gulf Coast Region, MS

Partner community mental health centers with housing providers to provide mental health care and housing to chronically homeless individuals and formerly homeless individuals with disabilities [Chronic]

• Resources:
  • Gulf Coast, MS

Create a 24-hour hotline for landlords to call if a tenant issue or crisis arises

• Resources:
  • San Diego

Create a shared funding pool to incentivize landlords to rent to veterans with scattered-site vouchers or rental subsidies

• Resources:
  • San Diego

Create a “landlord mitigation fund” to cover potential repair costs and unpaid rent

• Resources:
  • San Diego
  • Risk Mitigation

Create release of information (ROI) form in order to secure client consent to allow property managers to contact social workers if a problem arises; this practice will inspire landlord confidence

• Resources:
  • Los Angeles
  • Example ROI

Provide regular, shared trainings for providers and the community on harm reduction, trauma-informed care, and motivational interviewing

• Resources:
  • CUCS Resources

Use Medicaid waivers to fund behavioral health and targeted case management to persons on your chronic at-risk list.

Support PHA in Supportive Service gap by partnering voucher referral with eligible case management.