Improvement System Shaper (ISS) Cohort Hub

August 5, 2021

Improvement System Shaper (ISS) is designed to help you produce a comprehensive, real-time by-name list that powers your effort to end homelessness. Along the way, you will equip your improvement team to lead system-wide change.

If you are registered for ISS… 

ISS Participants List

View on Google Drive

BNL Policies & Procedures Worksheet

View on Google Drive

Team Roles Worksheet

Download | View on Google Drive

Value Proposition Canvas

Download | View on Google Drive

BFZ Squares Template

Download | View on Google Drive

Additional resources will be added as we go; we’ll share details on calls


January 12, 2022

Download Slides | View Slides on Google Drive | Recording

December 8, 2021

Download Slides | View Slides on Google Drive | Recording

ISS 2.0 Action Cycle 1 Kickoff Call – November 1, 2021

Download Slides | View Slides on Google Drive | Recording

September 8th, 2021 Call

Download Slides | View Slides on Google Drive

August 11th, 2021 Call

Download Slides | View Slides on Google Drive

July 14, 2021 Call

Download Slides | View Slides on Google Drive

June 19, 2021 Call

Download Slides | View Slides on Google Drive | Recording

May 19, 2021 Call

Download Slides | View Slides on Google Drive | Recording

Outreach Coverage & Coordination Breakout

Download Slides | View Slides on Google Drive

Provider Participation in Data System Breakout

Download Slides | View Slides on Google Drive

Data Reporting Orientation (Balance of State Teams)

Download Slides | View Slides on Google Drive | Recording

Data Reporting Orientation (Continuum of Care Teams)

Download Slides | View Slides on Google Drive | Session 1, Session 2


Your ISS Portfolio is where you will record your statuses on the BNL Scorecard and find templates for exercises, a living contact list of others participating in this cohort, and other things we can add to have handy. Think of your Portfolio as your central workspace for ISS team exercises.

Central Oregon CoC

Download | View on Google Drive

Colorado BoS Roaring Fork

Download | View on Google Drive

Colorado BoS Southwest Region

Download | View on Google Drive

Colorado BoS Western Colorado

Download | View on Google Drive

Jackson/Rankin, Madison Counties CoC

Download | View on Google Drive

Kent County, MI

Download | View on Google Drive

Metro Denver

Download | View on Google Drive

Northwest Louisiana CoC

Download | View on Google Drive

Omaha/Council Bluffs

Download | View on Google Drive

Phoenix/Mesa/Maricopa County Regional CoC

Download | View on Google Drive

Pinellas County CoC

Download | View on Google Drive

Portland, Gresham/Multnomah County CoC, Oregon

Download | View on Google Drive

Salt Lake County CoC

Download | View on Google Drive

Sonoma County CoC

Download | View on Google Drive

Texas Balance of State CoC – Lubbock

Download | View on Google Drive

Thurston County CoC

Download | View on Google Drive

West Virginia BoS CoC

Download | View on Google Drive